Protecting Your Information Our Privacy Policy

Ab789 (ab789.my) takes your privacy very seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure. By using our platform, you agree to this Privacy Policy.

This policy applies to ab789's website, mobile application, and all our digital services. We are committed to ensuring your information is never misused or used for any purpose beyond what is stated in this policy.

When you create an account and use our services on ab789, we collect certain information. This data falls into two categories:

Information You Provide Directly:

• Identity Information: Full name, date of birth, and national ID number (required for KYC verification).
• Contact Information: Mobile number and email address, used for account verification and communication.
• Payment Information: Mobile banking number and bank account details (required for withdrawals).
• Security Information: Password (stored in encrypted form), security questions and answers.

Automatically Collected Information:

• Device Information: IP address, browser type, operating system, and device ID.
• Usage Information: Games played, time spent on the platform, and amount wagered.
• Log Information: Login time, logout time, transaction history, and gaming records.
• Cookies & Tracking: Cookies are used to track your browser session.

Ab789 uses your information only for specific, legitimate purposes. We never use your data in ways that violate your privacy. See below for a full breakdown of how your information is used:

• Account Management: To create, verify, and maintain your account. To ensure login security.
• Transaction Processing: To accept deposits, process withdrawals, and maintain transaction records.
• Customer Support: To address your complaints and questions and to provide support.
• Promotional Communications: To keep you informed about bonuses, offers, and new games (you can opt out at any time).
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Responsible Gaming: To monitor excessive gaming behavior and send alerts when necessary.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: To analyze usage patterns and improve the overall platform experience.

Ab789 may share information with third parties only in very limited circumstances and under strict conditions. We never disclose your data unnecessarily or without your consent.

• Payment Processor: Required information is shared with authorized payment gateway providers to process deposits and withdrawals.
• Game Providers: Game software providers on our platform receive only the information necessary to operate their games.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• Identity Verification Service: Information may be shared with authorized verification agencies to complete the KYC process.
• Security Partners: We may work with trusted security firms for cybersecurity and fraud detection.

Ab789 uses industry-leading security technology to protect your information. Our security infrastructure is regularly updated and tested.

• SSL/TLS Encryption: All your information is protected with 256-bit SSL encryption. Every connection to our site is completely secure.
• Password Hashing: Your password is never stored in plain text. It is securely stored using the bcrypt hashing algorithm.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Firewall & Intrusion Detection: Real-time monitoring systems are in place to block unauthorized access.
• Regular Security Audits: Third-party experts regularly audit our security systems.
• Data Backup: Your information is backed up across multiple secure servers to prevent data loss in the event of a technical issue.

Ab789 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: Maintains login state and stores security tokens. The site will not function properly without these.
• Functional Cookies: To remember your preferences such as language, game settings, and more.
• Analytics Cookies: Helps us understand which sections of the site are used most. No personally identifiable information is involved.
• Session Cookies: Automatically deleted when the browser is closed.

You can disable cookies at any time through your browser settings, though this may affect certain features of the site.

If you have an account with ab789, you have the following rights over your information. To exercise any of these rights, please contact our support team.

Ab789 does not retain your information longer than necessary. However, certain data must be kept for a defined period to meet legal requirements.

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: Retained for up to 5 years after account closure.
• Gaming Log: Retained for up to 2 years for security analysis.
• Support Conversations: Retained for 1 year to improve customer support quality.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

Ab789 strictly operates for users aged 18 and above. We do not knowingly collect information from any minors.

• No one under the age of 18 is permitted to create an account.
• Date of birth is verified at registration, and any account identified as underage will be rejected.
• If any data belonging to a minor is collected inadvertently, it will be deleted immediately.

If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights, please get in touch. Our dedicated privacy team will respond to your message as quickly as possible.

• Email: [email protected]
• Response Time: Typically within 1–3 business days
• Language: Support available in both Bengali and English